My Odyssey Tours has been awarded the TripAdvisor Certificate of Excellence 2016, the fifth time winning the same accolade in a row!
The Certificate of Excellence was founded by TripAdvisor in 2010 to celebrate travel businesses who are recognized for their quality, quantity and reviews over a period of 12 months. To qualify, businesses must score an overall rating of four out of five and consistently obtain positive reviews from real travellers on TripAdvisor for the past year.
Sophie Lu, one of the sales managers at My Odyssey Tours, said: "This is the fifth award from TripAdvisor. Still, we couldn't be more excited to receive it, which serves as a testament to our high standard of consistent service delivered by our valued assets, the staff member and local partners."
There are reasons behind her being proud of the achievements the company has made. In the past year, My Odyssey Tours broadened its map of Asian destinations to Mongolia, Philippines, Indonesia, Malaysia, Singapore and Brunei. Every time a new place joins, the standard of service remains at the same high level just as in any of the places the company excels in. As a result, there has been a large majority of return customer increasing year on year.
"I extend great thanks primarily to our guests for letting us to help fulfill their travel dreams, and for giving recognition on our service in their reviews posted not only on TripAdvisor but also on our Facebook page. I would also like to thank the entire team who has made this happen," Michael Zhou, President of My Odyssey Tours, added, "We see TripAdvisor as a transparent, fair platform that allows travel businesses to compete and strive to achieve great things. I am very happy that we are a consecutive winner of this huge honour for the fifth year."
According to TripAdvisor's vice president of industry marketing, Heather Leisman, the Certificate of Excellence Award helps travellers identify the right tour operators and feel more confident when they book with them.
When spreading the words on the company's Facebook page, we heard from one of our previous guests Jennifer Davis:
"You deserve the recognition as you are the best."
Our guests Jennifer and her husband Geoffrey in Li River, Guilin.
As we have got the same momentum to strive further, hopefully the good news would be shared once again for the sixth year and beyond - we would never be tired of telling it!
To try out Odyssey's award-winning custom tour service, reach us at for free tour inquiry.